Policy & Proceedures
Please Read Important Policy Information
We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee of $25.00.
Cancellation OUTSIDE of cancellation window will result in an immediate charge of $25.00, For immediate emergencies please contact me. Your card will not be charged before your appointment unless you have otherwise given permission to do so, however after your cancellation or no show your card is automatically charged the late fee.
After 2 No Call No Show appointments or Cancellations outside of Cancellation window you will be required to submit a non-refundable deposit. If deposit is not submitted within 12 hours, your appointment will be canceled. You will also be required to pay previous $25.00 cancellation invoice before making a new appointment. Deposit does not apply to Groupon Clients.
Arriving LATE to an appointment will result in time deducted from your scheduled services.
Please note that these policies are put in place to protect the Therapist as well as the clients who have other services scheduled.
Why is my card needed for booking an appointment?
Your card will not be charged when booking an appointment. My system will ask for your card number to secure and hold your appointment slot only. The card will only be charged if you fail to comply with our cancellation policy. Otherwise we will not charge your card unless you request so.
Can I pre-pay for my services?
Yes! Just let me know by calling or texting me that you would like for me to go ahead and pre-pay for your session. Note by choosing this option there will be no refunds only credit or gift card for services and you are still subject to cancellation fees if you break cancellation policies.
Important Post Op Client Information
Clients please be advised that at Peace & Harmony Day Spa we do not provide any type of incisional drainage massage. Meaning we do not provide manual massage to clients with open wounds after surgery. Our sessions typically start from day 5-7 and a regimen is then started. If your procedure will require you to have drains please be advised we can not accept your booking until your incision have successfully healed.
Do you help treat terminal or chronic illness?
We provide services that help aid in certain conditions. We do not claim to treat any issues or concerns.
Body Contouring Please Read
Please Please Please ladies and gentle do not book your body contouring appointments if you are not ready to begin your journey and stick with a regimen